GlowStack
Try the live demo Book a demo

Terms of service

Last updated: 11 October 2026

These terms apply to your use of GlowStack, the software for salons, beauty parlours, spas and makeup artists run by [Legal entity name] (“GlowStack”, “we”, “us”). By using GlowStack, you agree to them on behalf of your business.

Your account

  • Accounts are set up by invitation. You must give accurate business details and keep your login safe.
  • You are responsible for the people you give logins to, and for what they do in your account.
  • You must be at least 18 and able to agree to these terms for your business.

Plans and payment

Every plan includes every GlowStack feature. Plans differ in how many branches and logins (people who sign in, the owner included) your account can have, and in how many AI assist requests it can make each month. Staff who do not sign in, such as stylists you only book, are not limited.

  • Solo: ₹599 a month or ₹5,990 a year. 1 branch, 1 login, 100 AI requests a month.
  • Duo: ₹899 a month or ₹8,990 a year. 2 branches, 3 logins, 200 AI requests a month.
  • Team: ₹999 a month or ₹9,990 a year. 2 branches, 10 logins, 300 AI requests a month.
  • Chain: ₹2,499 a month or ₹24,990 a year. 4 branches, unlimited logins, 1,000 AI requests a month.
  • Custom: five or more branches, at the price we agree with you.
  • Prices exclude GST. We add GST at 18% and send you a GST tax invoice.
  • A yearly plan costs ten times the monthly price, so two months are free.
  • Fees are billed in advance for the month or year you choose.
  • If you need more branches or logins than your plan includes, you can move to a bigger plan at any time. We do not remove branches or logins you already have, but new ones over the limit are refused.
  • Automated WhatsApp messages that GlowStack sends for you are charged separately, at the rates we share with you before you turn them on. Sending messages yourself through WhatsApp or WhatsApp Web from your own number is free.
  • We do not charge commission on your bookings.
  • If a payment is overdue by more than [15] days, we may limit your account to read-only until it is paid.
  • We will give you at least [30] days’ notice of any price change.
  • Fees are not refundable. See our refund policy.

Free trial

  • Every new account starts with a free trial of 1 month (30 days) on the plan we set up for you.
  • No card is needed, and nothing is charged during the trial.
  • When the trial ends, your account is not locked. We will contact you to choose a plan. If you decide not to continue, you can ask for an export of your data.

Your data

  • Your business data, including your customers’ details, stays yours. You give us permission to store and process it only to provide GlowStack.
  • For your customers’ personal data you are the data fiduciary under the DPDP Act, and we process it on your behalf. You must have a lawful basis to record it and to message your customers. For example, only send WhatsApp marketing to customers who have opted in.
  • You can download reports as CSV files at any time, and ask us for a full export of your data while your account is active. Our privacy policy explains how we handle personal data.

Acceptable use

You must not use GlowStack to send spam, break the law, store content you have no right to, try to access other businesses’ data, or disrupt the service.

Bills and tax

GlowStack prepares bills from the GST setting you choose. You are responsible for choosing the correct GST status, for your prices and tax rates, and for filing your own returns.

Availability

We work to keep GlowStack available and back up data regularly, but we do not promise it will be free of interruptions or errors. We may change or improve features over time.

Ending your account

  • You can cancel at any time. Your plan stays active until the end of the period you have paid for.
  • We may suspend or close an account that breaks these terms or is not paid.
  • After an account closes, you have [30] days to ask for an export before your data is deleted as described in the privacy policy.

Liability

To the extent the law allows, we are not liable for indirect losses such as lost profits or lost bookings. Our total liability is limited to the fees you paid us in the [12] months before the claim.

Law and disputes

These terms are governed by the laws of India. Courts in [city] have jurisdiction.

Changes

We may update these terms. We will tell you about significant changes at least [30] days in advance. If you keep using GlowStack after that, the new terms apply.

Contact

[Legal entity name]
[Registered address]
Email: info@glowstack.in