Refund policy

Last updated: 11 October 2026

Subscriptions

• Every account starts with a 1-month free trial. No card is needed and nothing is charged during it, so there is nothing to refund.
• Plans are billed monthly or yearly in advance, from ₹599 a month plus GST at 18%. A yearly plan costs ten times the monthly price.
• You can cancel at any time. Cancelling stops the next payment, and your plan stays active until the end of the period you have already paid for.
• We do not refund the current month or year, unused days or unused features, including when you move to a smaller plan or cancel a yearly plan early.
• Charges for automated WhatsApp messages that have been sent are not refundable.
• Before you subscribe, you can explore the free live demo, or book a walkthrough to make sure GlowStack fits your business.

Payments made by a salon’s customers

When a customer pays a salon online through GlowStack, the money goes directly to the salon’s own payment account. GlowStack does not receive it. Refunds for services, products, memberships or advances are handled by the salon under its own policy. Please contact the salon directly.

Charged in error

If you were charged twice or charged after cancelling, write to info@glowstack.in within [7] days. We will correct any charge made in error.

Contact

[Legal entity name]
[Registered address]
Email: info@glowstack.in